All international orders and packages may require a customs fee upon delivery. In the event this occurs, all customers are responsible to pay for their own customs fees.
SHIPPING: Turnaround time is 5-14 business days for made-to-order items. Turnaround time is 3-5 business days for ready to ship items.
LOCAL DELIVERY: Made-to-order items will be delivered in 5-14 business days. Ready to ship items will be delivered the same day.
If your package has become lost during the shipping process, we allow 2-3 weeks to pass from the ship date to replace any packages that have gotten lost or never received. Your tracking must be in an undelivered state in order to be sent a replacement. We value our customers and don't want you to feel that we don't acknowledge those lost packages, we do.
If in the event there is a mistake in your order, you will have 7 days to reach out to us and request a replacement.
If you have any questions, please email us at savageglamapparel@gmail.com